Chat Aid
Chat Aid makes it easy for teams to access the information they need when they need it.With Chat Aid, you can build a comprehensive knowledge base from multiple sources like Google, Slack, Hubspot, Pipedrive, Zendesk, Jira, Confluence, Azure DevOps, Keka, Intercom, Sharepoint, Gorgias, Salesforce, Zoho, Asana, Websites, Zapier and Notion etc, and then use Chat Aid's conversational knowledge assistant to quickly find answers to your questions naturally and intuitively.Chat Aid is powered by GPT4 Turbo and Cohere, two of the most advanced AI technologies available today, making it incredibly accurate, fast, and easy to use. With Chat Aid, you can ask natural language questions and receive accurate, helpful answers in a conversational format.Chat Aid is perfect for teams that need to collaborate effectively and access information quickly. With Chat Aid, you can:
- Build a comprehensive knowledge base from multiple sources like Google, Slack, Jira, Confluence, Notion, Azure DevOps, Asana, HelpScout, Freshdesk, Intercom, Hubspot, Zoho CRM
- Use Chat Aid's conversational chatbot to quickly find answers to your questions and do an universal search
- Customize Chat Aid to fit your team’s unique needs
- Improve productivity and collaboration by reducing the time spent manually searching for information.
- Monitor usage and performance with detailed reporting and analytics
- Ensure security and compliance with enterprise-grade security featuresChat Aid is easy to set up and deeply integrates into your Slack channels and group DMs. Install Chat Aid today and start getting the answers you need, quickly and easily.
To book a demo: https://calendly.com/chataid/25minExplore all Chat Aid functionality in your 30-day free trial that comes with 50 questions and all connections to apps. No credit card required.Disclaimer: Chat Aid is a language model built on top of OpenAI(GPT-4) and its knowledge is limited to the information that is available to it. It may not be able to provide accurate or up-to-date information, and its responses should not be taken as professional advice. We encourage you to verify any information Chat Aid provides before relying on it. To report, please email us at support@chataid.com.
- Build a comprehensive knowledge base from multiple sources like Google, Slack, Jira, Confluence, Notion, Azure DevOps, Asana, HelpScout, Freshdesk, Intercom, Hubspot, Zoho CRM
- Use Chat Aid's conversational chatbot to quickly find answers to your questions and do an universal search
- Customize Chat Aid to fit your team’s unique needs
- Improve productivity and collaboration by reducing the time spent manually searching for information.
- Monitor usage and performance with detailed reporting and analytics
- Ensure security and compliance with enterprise-grade security featuresChat Aid is easy to set up and deeply integrates into your Slack channels and group DMs. Install Chat Aid today and start getting the answers you need, quickly and easily.
To book a demo: https://calendly.com/chataid/25minExplore all Chat Aid functionality in your 30-day free trial that comes with 50 questions and all connections to apps. No credit card required.Disclaimer: Chat Aid is a language model built on top of OpenAI(GPT-4) and its knowledge is limited to the information that is available to it. It may not be able to provide accurate or up-to-date information, and its responses should not be taken as professional advice. We encourage you to verify any information Chat Aid provides before relying on it. To report, please email us at support@chataid.com.
Permissions
Chat Aid will be able to view:
Chat Aid will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Springrole Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We keep your Personal Information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate in our reasonable opinion.
Data archiving and removal policy
We keep your Personal Information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate in our reasonable opinion.
You can request for deletion by emailing albus@springworks.in
Data storage policy
We use third-party vendors(OpenAI, Stripe, Mixpanel) and hosting partners(AWS and Mongo Labs) to provide the necessary hardware, software, networking, storage, and related technology required to run the Site and allied services. Although SpringRole owns the Site, the code, databases, you retain all rights to your data.
Data center location(s)
United States
Data hosting details
Cloud hosted - AWS and Mongo Labs
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT4o, GPT4o-mini, GPT4-turbo
LLM retention settings
1 month and Microsoft deletes. Albus keeps the data as long as the contract exists.
LLM data tenancy policy
All data is saved in the database logically separated by the company identifiers.
LLM data residency policy
Microsoft Azure OpenAI USA
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
GDPR commitment
Data deletion request procedure
Email to privacy@springworks.in
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-07-20
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Slack
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@springworks.in
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
yes
Third party services used by this app
We use OpenAI mainly for the app to function. We use Stripe as a payment processor for all paid plans.
Uses token rotation
no